More passengers, strong relevance in conurbations, high expectations of customers, threat scenarios are changing, failures are not accepted. Urban mobility is growing, becoming more complex and demanding. This makes it all the more important to ensure the safe and reliable operation of trams, buses and metro trains, modern infrastructure and cooperation with emergency services. In order to meet these requirements, our individual solutions guarantee that the observation and identification of persons and passenger flows, real-time monitoring and complete documentation are guaranteed flawlessly even in rush hours. Especially in an emergency, our application for operations control center helps to keep track and to initiate all relevant actions immediately.