Voxlog® Professional – Documentation of communication processes

voxlog® professional documents incoming emergency calls, missions, incidents and communication processes to preserve evidence, to prove compliance with legal regulations, clarifying communication content and ensuring quality.

voxlog® professional meets all the requirements of a modern recording and documentation system for communication processes in control centers, communication centers, vehicles and emergency services.

voxlog® professional is available as 19″ system as well as mobile version for emergency vehicles and is the ideal solution for:

  • Police, Fire and Life Brigade
  • Homeland Security
  • Railway
  • Air Traffic Management
  • Industrial Communication
  • Finance (MiFiD II compliant)
  • Healthcare

Record any data

With voxlog® professional, all application-relevant data, including location information from any source, is reliably and legally documented.

  • Video and voice documentation (camera, radio, telephony)
  • Recording screen content (screenshot, video clip)
  • Recording on demand – Automatic and manual recording control
  • voxmemory™ – Secure caching for subsequent and complete recording

Extensive analysis options

voxlog® professional support during the evaluation of recorded data and shortens the decision-making process in case of damages.

  • Evaluation and interpretation of data and telegrams (FSK, SELECT5, TETRA, GSM-R and geodata)
  • voxflow™ management with index support for linking additional data with recordings
  • Pending Call Replay (PCR)
  • Live Monitoring (listen in, open listening)
  • Search and filter with configurable automatic prefilter
  • Logging and reporting
  • Speaker identification

Various security mechanisms

voxlog® professional reliably protects and secures your data.

  • Automatic synchronization with the operation center
  • Data export for offline processing and data backup
  • Encryption of the recordings
  • Access protection also for data export
  • Tamper-proof

User friendly

The user interface seamlessly integrates applications such as voxlog® professional, Conex™ Dispatch, etc.

  • Simultaneous playback of multiple recordings
  • Playback of recordings in ongoing conversations and conferences (threatening calls)
  • Individually customizable user interface
  • Multiple-Eye-Principle
  • Incident Management
  • Free Seating

Interfaces and standards

The solution-oriented system architecture of voxlog® professional enables individual adaptation to any communication infrastructure and supports various standards such as:

  • VoIP, SIP, SIPREC, H323
  • CSTA/CTI, E1/T1, SS7, ISDN, TAPI
  • AZF, Analog Radio, Trunked Radio, Local Battery, Tunnel Emergency Call
  • Intercom and Public Address System (PAS)
  • GSM-R, TETRA, DMR, RoIP, EDACS
  • Control Centers, Alerting Systems, PABX