Traders, brokers and stockbrokers use the system for recording data and speech in order to:

• authenticate transactions
• protect the company, themselves and their clients
• comprehensively minimise risk
• research and analyse conversations quickly and conveniently
• increase the value and utility of the existing IT landscape

Turret communication, two to eight screens, up to two dozen lines open at the same time, a large number of handsets, headsets and monitoring loudspeakers, a hoot-n-holler function, instant messaging: financial traders have specific communication requirements. They need specific recording solutions. VOXTRONIC provides them.

The readily available voxlog professional system guarantees the gap-free, accurate and tamper-proof documentation and archiving of entire communications for the purposes of authenticating transactions and minimising risks. What is recorded? All incoming and outgoing conversations can be stored, together with additional information, simultaneously and regardless of their means of transmission, (line, channel, headsets, loudspeakers), in conference as well as direct conversations, encrypted and unencrypted, with or without synchronised screen content. The ability to change work stations is of course also supported. The recordings move with the particular trader and are saved centrally in an SQL database.

Disputed transactions can be searched for conveniently and located within seconds using intelligent voxflow management. Intuitive operation is carried out directly via a web interface so no additional client software is necessary. At just the click of a mouse, documents can be categorised, tagged, and have comments and further data attached. Want to send whole conversations or just extracts via e-mail? It takes a matter of seconds. And even the automated searching of a large number of communications yields fast results thanks to the keyword-spotting module. For example, a targeted search can be run to find only sales, or only sales of a particular title. Even if the dates go back several years, the reliable, stable and conclusive data archiving facility can always be relied on. It goes without saying, of course, that all regulations concerning the safekeeping and security of data are easily met.

The freely scalable voxlog professional system can be cost-effectively adapted to any trading group and any size of trading area. In addition, its open, manufacturer-independent architecture allows its seamless integration into existing workflow systems, front-end and CRM software, and into all common telecommunication systems.